Some insights from Jim Womack on the nature of a lean manager.
Clipped from www.lean.org
Tools — for process analysis and for management — are wonderful things. And they are absolutely necessary. And managers love them because they seem to provide short cuts to doing a better job. But they can’t achieve their potential results, and often can’t achieve any results, without managers with a lean state of mind to wield them.
the lean manager eagerly embraces the role of problem solver.
no manager at a higher level can or should solve a problem at a lower level
the lean manager believes that all problem solving is about experimentation by means of Plan Do Check Act
the lean manager knows that no problem is ever solved foreverRead more at www.lean.org